Refund and Exchange Policy

Returns Policy

We want you to love your purchase. If something isn’t quite right, please review the information below about returns and exchanges.

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Returns Window

Returns must be requested within 14 days of delivery.

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Sizing & Change of Mind

Please choose carefully when placing your order.

Unfortunately, we cannot accept returns or refunds if:

• You change your mind

• The item doesn’t fit

• The wrong size was ordered

To help you choose the right size, we provide size charts on every product page under the description. If you are unsure, we recommend sizing up for a more comfortable fit.

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Faulty or Incorrect Items

If your item arrives damaged, faulty, or incorrect, we’re here to help.

Please contact us within 14 days of receiving your order and include:

• Your order number

• A description of the issue

• Photos showing the damage or fault

Once we review your request, we’ll guide you through the next steps.

Please note that customers are responsible for return shipping costs.

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How to Start a Return

If you selected Worry-Free Shipping, please process your return directly with Seel.

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​If you have any questions, feel free to contact our support team — we’re always happy to help.